Support

Contents

Write to us

One address for every question, problem, and suggestion: hello@faapps.io

We usually reply within one business day. If you are reporting a problem, including the party code (the code in the guest link) helps us solve it much faster.

Frequently asked

What does the app do?

You build a quiz about yourself for your birthday and send the link to your friends. They answer, but every score stays sealed until your birthday — then you open them all together.

Do my friends need to install the app?

No. The link opens in a browser, with no sign-up and no login. They type a name and take the quiz.

I sent the link but it does not open

First make sure the quiz is published — a free party cannot share its link. You need to have completed the "Share the link" step in the app. If it still does not open, send us the party code.

I cannot see the scores

That is deliberate. Results stay hidden from everyone — including you — until you reveal them or the time you scheduled arrives. The "Reveal now" button in the app opens them all at once.

I paid but my party is still locked

If the connection dropped right after payment, the transaction may have been left incomplete. Open the paywall in the app and tap "Restore" — any pending purchase is completed there. If that does not fix it, write to us and we will sort it out manually.

I want a refund

Apple collects the payment, so Apple issues refunds: reportaproblem.apple.com. We cannot refund directly. If your problem is technical, write to us first — it may be fixable without a refund.

I saw a quiz that troubles me

Use the "Report this quiz" link at the bottom of the quiz page — no account needed. Inside the app, Settings &rsaquo; Report content does the same. We review reports and remove parties that break our rules.

I want my data deleted

To delete a party: open it in the app and delete it. Its questions, guests, answers, and images go with it.

If you are a guest: to remove only your own answers, write to us with the party code and the display name you used in the quiz.

There are no accounts, so there is no account to delete: the app never asks for an email or a name, and your identifier is a random number. Details in the privacy policy.